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Cisco Bug: CSCur15061 - State of RADIUS server stuck in "Waiting-for-response-to-Acct-On"

Last Modified

Dec 26, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

17.1.0 18.0.0.57493 18.0.0.57604

Description (partial)

Symptom:
Under ICSR switchovers or new server configs, aaamgr won't be sending out any RADIUS requests towards the server. The status of the server will be 'Waiting-for-response-to-Acct-On'

Conditions:
When sessctrl is busy, the messenger call between Admin-AAAmgr and sessctrl bounces, the state of the RADIUS server in all non-admin-AAAmgr instances is stuck in "Waiting-for-response-to-Acct-On". Because of this, RADIUS messages are stuck at server level queue and aaamgr won't be sending out any RADIUS requests towards the server.
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