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Cisco Bug: CSCur14983 - Unable to add configuration template to a pre configured device

Last Modified

Oct 25, 2014

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

14.4.2

Description (partial)

Symptom:
When adding pre-registered systems (System > Navigator > Add System > Pre-register System, 

When trying to update all of these pre-registered systems to the template, but using the System > Configuration Templates > Configuration Templates > select template > Set on Systems, all of the pre-registered systems are greyed out and labelled ?Not Supported?.

Configuration template" doesn't allow us to add that device and shows "not supported"

Conditions:
Cannot add configuration templates to a pre-configured unit from the Configuration template page.
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