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Cisco Bug: CSCur14538 - CUCILync not resolving own user's name

Last Modified

Feb 10, 2015

Products (1)

  • Cisco UC Integration(TM) for Microsoft Lync

Known Affected Releases

9.7(4)

Description (partial)

Symptom:
CUCILync will not resolve the user's name at the top of the window.
Directory search for any other user works fine.

Conditions:
CUCILync was previously unable to get presence for any users in the search results. This was matched to bug CSCuo42818, and was fixed via the jabber-config.xml.

After changing the jabber-config.xml as per the bug notes, CUCILync is now not resolving the user's name. It is able to resolve all other users with no issue.

CUCILync 9.7.4
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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