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Cisco Bug: CSCur14419 - CUCI-Lync 9.7 Custom Presence Status "On The Phone" does not work

Last Modified

Feb 03, 2017

Products (1)

  • Cisco UC Integration(TM) for Microsoft Lync

Known Affected Releases

9.7(4)

Description (partial) 

Symptom:
CUCI-Lync 9.7 custom presence status "On the phone" does not get set when using the desk phone.  It does get set when using the software phone.

Conditions:
The custom presence status "On the phone" does show in Lync presence selection drop down.
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