Guest

Preview Tool

Cisco Bug: CSCur14241 - CUCM did not invoke transcoder during midcall codec change

Last Modified

Jul 08, 2018

Products (8)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unity Connection Version 8.6
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

8.6(2)

Description (partial)

Symptom:
CCM failed to insert transcoder due to race condition. AI has not yet closed its channels and it has received new offer.

Conditions:
SME side sent reInvite with g711 only codec. This codec is passed to the other side. But AgenaInterface representing UCB sends MxError report.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.