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Cisco Bug: CSCur14222 - Base configuration incorrect for user.microapp.ToExtVXML

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.5(1) 11.0(1)

Description (partial)

Symptom:
The base configuration for pcce defines the courtesy callback array size to 4 which causes the sample courtesy callback application to fail.

Conditions:
This issue applies to customers who are either are attempting to use 5 elements in the user.microapp.ToExtVXML default ECC for their own application or for customers and partners attempting to follow the courtesy callback example in the guide.
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