Preview Tool

Cisco Bug: CSCur14222 - Base configuration incorrect for user.microapp.ToExtVXML

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.5(1) 11.0(1)

Description (partial)

The base configuration for pcce defines the courtesy callback array size to 4 which causes the sample courtesy callback application to fail.

This issue applies to customers who are either are attempting to use 5 elements in the user.microapp.ToExtVXML default ECC for their own application or for customers and partners attempting to follow the courtesy callback example in the guide.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.