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Cisco Bug: CSCur13984 - UCCX: ErrorCode -908 for SQLException on CLI After Switching Versions

Last Modified

Oct 13, 2016

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.5(1)SU1

Description (partial)

Symptom:
When logging in to the Command Line Interface (CLI) via SSH, the following error is displayed:

Command Line Interface is starting up, please wait ...
Mon Oct 06 05:43:46 PDT 2014:main:connect() SQLException
Mon Oct 06 05:43:46 PDT 2014:main:
Mon Oct 06 05:43:46 PDT 2014:main:handleConnectionException: ErrorCode is -908

Conditions:
This occurs after switching version to a new version of Unified Contact Center Express.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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