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Cisco Bug: CSCur13780 - KK: Media issue with USB & BT Headset

Last Modified

Dec 24, 2014

Products (1)

Known Affected Releases


Description (partial)

KK: Media issue with USB & BT Headset

Behavior: Music is played on Speaker though USB headset connected to endpoint

Observation; On disconnecting BT headset music will pause, but if we try to resume the music media audio is not heard on speaker only the symbol will be changes from paused state to resume state


1. Connect USB headset to endpoint, and play music on endpoint 


Hardware: DX70, DX80

1. Connect BT headset to endpoint, play music on endpoint.
2. While music is played on BT headset turnoff BT option from endpoint and resume music on endpoint
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