Guest

Preview Tool

Cisco Bug: CSCur12600 - PC Desktop cannot be viewed while on an audio-only call on DX Phone

Last Modified

May 05, 2016

Products (8)

  • Cisco DX Series
  • Cisco IP Phone 8851
  • Cisco DX80
  • Cisco DX650
  • Cisco IP Phone 8811
  • Cisco IP Phone 8861
  • Cisco DX70
  • Cisco IP Phone 8841

Known Affected Releases

10.2(2)

Description (partial)

Symptom:
While on an active audio-only call the user cannot view the PC desktop with the audio call present in a minimized window for call control.

Conditions:
PC connected to the HDMI input of a Cisco DX70 or DX80 with the phone is on an active audio-only call.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.