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Cisco Bug: CSCur12562 - Entry Point Not Found - if RSA Soft Token installed while AC running

Last Modified

Mar 15, 2016

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases


Description (partial)

An error may appear when trying to connect with AnyConnect and trying to use a connection entry that uses RSA-SDI authentication. The error window title says, 'vpnui.exe - Entry Point Not Found' and the message says 'The procedure entry point ...... could not be located in the dynamic link library Qt4core.dll' (edited for brevity).

This *ONLY* occurs if AnyConnect is already installed and running *THEN* you install the RSA Software Token and try to connect with AnyConnect.
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