Cisco Bug: CSCur12226 - Some buttons are not showing correctly in the finesse client.
Jul 25, 2018
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
- Cisco Unified Contact Center Express 10.5(1)
Known Affected Releases
Symptom: Some buttons are not showing correctly in the finesse client. Intermittently the END button or the HOLD button disappear once the agent is on the call. Conditions: Finesse call control gadget being blank with only a phone icon showing and there is absence of call control gadget logs in the client logs.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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