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Cisco Bug: CSCur11512 - [Unity] VVM is disconnected and connected again when new VM is received

Last Modified

Feb 13, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

VVM is disconnected once and connected again after one or two minutes automatically when a user receives a new voice message.

It happens when the user's Display Name is in UTF-8.
It does not happen when it is in ASCII.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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