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Cisco Bug: CSCur11462 - Unable to discover Webex when an authenticated proxy is used

Last Modified

Feb 10, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0)

Description (partial)

Symptom:
Jabber Service Discovery fails to detect that the domain is a Webex Org. This most likely will result in an error "Failed to Discover Network Services" appearing on the UI

Conditions:
Http requests to the Webex server loginp.webexconnect.com are routed via an Http Proxy server that required authentication
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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