Cisco Bug: CSCur10666 - CUCI-Lync 9.7 deskphone control not working at first launch
Feb 04, 2017
- Cisco UC Integration(TM) for Microsoft Lync
Known Affected Releases
Symptom: CUCI-Lync will fail to control the desk phone the first time it is launched after install. Users will see a red X on the phone control icon. Desk phone control will work on all subsequent launches. Conditions: This problem only affects desk phone control. CUCI-Lync uses the software phone by default. So, users will only encounter this problem when the jabber-config.xml has the InitialPhoneSelection xml object set to deskphone.
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Bug Details Include
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