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Cisco Bug: CSCur09767 - Error updating CUCM if configured more than once in CUCDM 10

Last Modified

Jul 28, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
An error in CUCDM 10 occurs when updating a CUCM device (e.g. adding a new credential), if that same CUCM device is configured more than once in the system. This is possible if the CUCM device is configured at different hierarchy levels. The error is:

Advanced Find Options invalid - More than one resource found with options {'hierarchy': u'54282bd04c4e6c14a9d0f132', 'query': u'data/CallManager with ((notes is "vmbluckvoss2a-cucm01") and (host is "vmbluckvoss2a-cucm01.cisco.com") and (port is "8443"))', 'filter_model_type': u'data/CallManager', u'hierarchy_all': True}

Conditions:
The same CUCM device is configured more than once.
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