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Cisco Bug: CSCur09536 - After migrating licenses to PLM Status shown misleading info

Last Modified

Aug 23, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98300.32)

Description (partial)

Symptom:
Upgrading licenses from 8.x  and then uploading into PLM 10.5.1 and adding product instance.
misleading status message shows "Contains Migratable Licenses,  Synchronization Successful "
Also getting Error in PLM  Diagnostic logs:
#########################################################################################
 2014-09-23 11:49:46,072 ERROR [Sap-8] LegacyDataProcessor - Failed to Ack Legacy data : (pending-mig=true) HOSTNAME=dff9c7d5ca86 - CER:10.31.250.15
2014-09-23 11:49:46,076 INFO  [Sap-8] DbHelper - Performed DB change: UPDATE LegacyData SET HostId = 'HOSTNAME=dff9c7d5ca86', ServerId = '537741e5-b590-4963-9e67-7176e789d8ba' WHERE ObjectId = 'da295b3e-574f-4429-9a79-152837b8efd0' Returns: 1 
#########################################################################################

Conditions:
When migrating licenses  from  earlier versions pre 9.x/10.x and adding product instance into PLM 10.5.1

Related Community Discussions

Internal error on CUCM 7.1.5 migration
Hi,   We are trying to migrate our 7.1.5 CUCM installation to 10.5 using PDC 10.5.2. We have installed successfully the PDC server but when we try to discover the CUCM cluster it gets an internal error.     We have checked the PCD logs but we don't see any error or useful information.   Can you help us?   Thanks in advance. Kind regards,   Joel
Latest activity: Aug 10, 2015
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