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Cisco Bug: CSCur09314 - Jabber doesn't display the dialled number correctly during CMC call

Last Modified

Dec 18, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

10.5(0) 10.5(1) 10.5(2)

Description (partial)

Symptom:
Jabber doesn't display the dialed number correctly during CMC call

Conditions:
When making a CMC call from Jabber I see the dialed number is getting displayed as "VoiceConnect" instead of the actual dialed number 50005

Setup :
1. Configure desk phone with number 10190
2. Configure BOT with number 10190
3. Configure CMC code 1111
4. Configure Route pattern 5xxxx to route calls to 50005. Enable Require CMC check.

Procedure : Desk phone

1. Make call from desk phone to 50005
2. We get prompt to enter CMC code.
3. Enter CMC code.
4. 50005 rings and on desk phone(10190) we see dialed number displayed correctly as 50005

Procedure : Jabber

1. Make call from Jabber phone to 50005
2. We get prompt to enter CMC code. And dialed number is displayed as "VoiceConnect"
3. Enter CMC code.
4. 50005 rings and on Jabber phone we see dialed number is displayed as "Voice Connect".
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Bug Details Include

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