Cisco Bug: CSCur09068 - Finesse Dialog has extra participant after CTI Server failover
Last Modified
Oct 22, 2014
Products (1)
- Cisco Finesse
Known Affected Releases
10.5(1)
Description (partial)
Symptom: The Finesse Dialog shows an extra participant with an null mediaadress after CTI Server Failover and failback. The extra participant has null media address so there is no impact on the agent desktop. Conditions: Existing call (dialog) event after CTI Server failover and failback.
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