Cisco Bug: CSCur08077 - Agent data doesn't reflect on Finesse Supervisor
Feb 21, 2019
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 11.0(1) 9.0(4)
Symptom: Finesse supervisor does not see agent updates on a team for an agent that was recently added. Conditions: An agent is created and assigned to a team during creation. This is specific only to the PCCE administration console as it allows you to assign an agent to a team during agent creation.
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