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Cisco Bug: CSCur08041 - BLF is showing RED X on the operator console.

Last Modified

Sep 20, 2016

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Users are using shared line between CIPC and Extension mobility profile. in Contact Details --> Contact Numbers --> Device Name, it always returns the CIPC device although its closed. Issue can be resolved if we delete the CIPC device name in contact Details and press F2. Again, issue is back once EM user logs out and back in.

Though its working as designed, the customer did not have this issue with version 7.x

Conditions:
Cisco Unified Attendant Console Advanced Server
System Version: 10.0.1.10-63
Administration Version: 10.0.1.441

CUCM 9.1.2
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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