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Cisco Bug: CSCur07739 - HCM-F user created under LDAP sync-to OrgUnit instead of user's OrgUnit

Last Modified

Jan 08, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
HCM-F user's scope OrgUnit is set to the user's LDAP server hierarchy (aka sync-to hierarchy) rather than the user's hierarchy.

Conditions:
A user is previously synced in from CUCM or created manually at a hierarchy below the LDAP server's hierarchy. Then, the user (with the same username) is synced in to CUCDM from LDAP with a DMA role. A corresponding user is created in SDR but at the wrong hierarchy and with the wrong scope OrgUnit.
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