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Cisco Bug: CSCur07246 - During conference setup, Agent hears two DTMF tones for each keypress

Last Modified

Feb 12, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0) 9.7(4)

Description (partial)

Symptom:
Hearing two DTMF tones play back after pressing only a single digit in the CTIOS application.

Conditions:
Using CTIOS to control Jabber in PhoneMode while performing a consultive transfer, before and after the transfer is complete, single DTMF is heard.  It's only during the transfer that two DTMF tones are heard.
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