Guest

Preview Tool

Cisco Bug: CSCur06412 - 99xx 9-4-1 phone load CLI output not proper - xfer and abdial scenarios

Last Modified

Feb 12, 2018

Products (11)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 6945
View all products in Bug Search Tool Login Required

Known Affected Releases

9.4(1)

Description (partial)

Symptom:
This is mainly wrt the RT phone CLI and its output used for automation. In 9.4.1.9 phone load while making calls "show call detail all" the call Id coming as 2 in the output. This we can see that during call transfer and abbreviated dial scenarios.

Conditions:
make a call from phone1 to phone2 
make a second call from phone1 to phone3 and complete the blind transfer from phone1
ssh to phone 3 and run "show call detail all"
call Id coming as 2 instead of 1
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.