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Cisco Bug: CSCur05391 - Add trace line for 3rd party SIP Device (Basic) incase of Video failure

Last Modified

Sep 18, 2015

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
As designed, audio only call will work for 3rd party phone added into CUCM as 3rd party SIP Device (Basic). However it is very hard to identify from the traces that the video is not working because the 3rd party phone was added as 3rd party SIP Device (Basic). 

There is already a trace print included in the code which gets printed only in Dev load on debug level. We need this to be printed in CUCM SDL logs to identify the root cause easily.

Conditions:
3rd Party SIP Device (Basic)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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