Preview Tool

Cisco Bug: CSCur05090 - Contact right-click menu in Dialpad leads to call control errors

Last Modified

Sep 27, 2014

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases


Description (partial)

In all Dialpad scenarios (placing outbound call, transfer, consult transfer, conference and transfer to VM), when right-clicking on a contact, the right-click menu only ever shows Dial, Transfer to VM, and Email as the active options. These produce call control errors.

1. Place call into operator phone
2. Select Transfer, Consult Transfer, Conference or Transfer to VM
3. Search for contact in Dialpad, right-click on contact
4. Try using the available options in right-click menu to perform intended action
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.