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Cisco Bug: CSCur04520 - Log collection error : ORA-00604

Last Modified

Feb 27, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

1.2(0.899)

Description (partial)

Symptom:
On ISE, the shared pool may getting exhausted and ISE may present Log collection errors like: 
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Log collection error : Server=ISE01; Log Type=RadiusAuthenticationPassed : ORA-00604: error occurred at recursive SQL level 2
ORA-04031: unable to allocate 32 bytes of shared memory ("shared pool";"select name;online$;contents...";"KGLH0^1ae8cd55";"kglHeapInitialize:temp")
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Log collection error : Server=ISE01; Log Type=RadiusDeploymentError : ORA-00604: error occurred at recursive SQL level 1
ORA-04031: unable to allocate 32 bytes of shared memory ("shared pool";"select name;password;datats#...";"KGLH0^ac45ee63";"kglHeapInitialize:temp")
---------

Conditions:
NA
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