Guest

Preview Tool

Cisco Bug: CSCur03499 - CUCM 10/10.5 do not generate CCMCIP trace

Last Modified

Jul 03, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.99995.9)

Description (partial)

Symptom:
we cannot find CCMCIP logs from CUCM 10.x. developer responded with "CCMCIP and CCMPD components are not there in CUCM 10.x versions.Now these things are handled by UDS component.
"

however the document hasn't been changed:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/admin/CUCM_BK_CDDBCDEB_00_cisco-unified-servicability-merge-100.pdf

page 19:

CM Services:

Cisco CTIManager, Cisco CallManager, Cisco IP Phone Service, Cisco DHCP Monitor
Service, Cisco Dialed Number Analyzer, Cisco Dialed Number Analyzer Server, Cisco
Extended Functions, Cisco IP Voice Media Streaming App, Cisco Messaging Interface,
and Cisco TFTP

Page: 77

Cisco User Data Services
Cisco User DataServices provides Cisco Unified IPPhones with the ability to access user data from the Cisco
Unified Communications Manager database. Cisco User DataServices also providessupport for CiscoPersonal
Directory and for Cisco IP phone services. If you disable Cisco User Data Services, the Directory button on
Cisco Unified IP phones will be disabled and your phones will not be able to use Cisco IP Phone services

Conditions:
CUCM 10.x
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.