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Cisco Bug: CSCur03016 - CUCM Platform script cannot backup certificates with special characters

Last Modified

Feb 03, 2017

Products (8)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unity Connection Version 8.6
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases


Description (partial)

Backups will fail in the "Platform component" if the certificates contain special characters in name.

It is only in the  name, not the content

CN or other information should be fine

If the certificate name has a special character the .tar is created with 0kb that is not useful for restores

CUCM 7.x, 8.x, 9.x

Special characters in the certificate name

-trust certificates
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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