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Cisco Bug: CSCur02047 - J4W 10.5 using SSO crashes when right click on Systray and Signin

Last Modified

Jul 10, 2015

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0)

Description (partial)

Symptom:
Jabber for windows 10.5 crashes when right click on systray and Signin

Conditions:
- In SSO mode, try to logon on Jabber
- While login is in progress, right click on the Jabber Systray
- Click Signin
- Jabber crashes

OR

- In SSO mode, user is logged in
- Sign out from Jabber using File->Signout menu
- When Jabber is on signin screen, try signin from systray
- Jabber crashes
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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