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Cisco Bug: CSCur01889 - DX650:failed to show video on DID while content viewing-One time issue

Last Modified

Jul 14, 2015

Products (4)

  • Cisco DX Series
  • Cisco DX80
  • Cisco DX650
  • Cisco DX70

Known Affected Releases

10.2(3)

Description (partial)

Symptom:
DX650 failed to show video call on DID monitor while content viewing.

Conditions:
1- Connect a DX650 endpoint to DID Monitor in Mirror Mode.
2 - Initiate a video call from content sharing endpoint(Device A) and accept it on DX650 (Device B).
3 - Connect and External camera to endpoint B. (DX650)
4 - Connect and remove the EXT Cam multiple times and check the behavior on 650 and DID.
5 - Change the device mode from mirror to extended using system bar monitor icon.
6 - Verify if sharing is shown on endpoint screen and video call with selfview shown on DID monitor.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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