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Cisco Bug: CSCur01340 - CCE/CCX: No error displayed when updating RC and DB down

Last Modified

Oct 28, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1) 10.5(1) 11.0(1)

Description (partial)

There is incorrect user feedback while adding a new reason code, editing, and deleting the reason code as well as refreshing the list of reason codes in the Finesse Administration's Reasons tab after the Cisco Finesse database is unreachable. For example, there is no progress indicator displayed when the user initiates an operation and then an error message is missing.

The user initiated an operation on the Reasons tab when the Cisco Finesse database is unreachable.
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