Preview Tool

Cisco Bug: CSCur01250 - On-prem SSO - user prompted for credentials if has no voicemail profile

Last Modified

Nov 26, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

Jabber prompts user to enter credentials. It should not prompt for credentials, instead show just show a generic Single Sign On error message.

On-prem SSO:
If a user is not assigned to any voicemail profile he is prompted for credentials under following condition:
- He logs in via SSO
- Logs out and looses network connection 
- He tries to login while network is unavailable
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.