Cisco Bug: CSCur00858 - Config Agent query to offlinemsgs takes 12 mins to complete
Jul 04, 2017
- Cisco Unified Communications Manager IM & Presence Service
- Cisco Unified Communications Manager IM and Presence Service Version 10.5
Known Affected Releases
Symptom: Config Agent query on the offlinemsgs database table, which is run every hour, takes 12 minutes to complete and increases CPU usage during that time. Conditions: On large scale deployments, one or more users has received IMs while they are offline.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases