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Cisco Bug: CSCur00858 - Config Agent query to offlinemsgs takes 12 mins to complete

Last Modified

Jul 04, 2017

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases


Description (partial)

Config Agent query on the offlinemsgs database table, which is run every hour, takes 12 minutes to complete and increases CPU usage during that time.

On large scale deployments, one or more users has received IMs while they are offline.
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