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Cisco Bug: CSCur00591 - unregistered phone is not listed under UCM troubleshoot

Last Modified

Sep 12, 2019

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.5

Description (partial)

Symptom:
Unregistered phones are showing properly within end devices, and endpoint diagnostics, but is not showing properly under UCM troubleshoot

Conditions:
not receiving complete listing of CCMs.  In the list received, if the CCMs do not have the unregistered phone(s) then the issue can be seen within the GUI.
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  • Status
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