Guest

Preview Tool

Cisco Bug: CSCur00011 - ICA AO blocks Neoware Citrix clients

Last Modified

Nov 29, 2014

Products (1)

  • Cisco Wide Area Application Services (WAAS) Appliances

Known Affected Releases

5.1(1f) 5.2(1) 5.4(1a)

Description (partial)

Symptom:
Connections from Neoware clients get blocked by WAAS when the ICA AO, Citrix AO is enabled.

Conditions:
This was seen with Neoware Capio clients running:

ICA client version 7.18.84231 with snap-in 3.0.0.2

The OS is Neolinux 3.01 072704

In the 'show statistics accelerator ICA' we see the following counters increasing: "Total Dropped Connections:" and "Connections Disconnected Because of Unsupported Client Version:"
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.