Preview Tool

Cisco Bug: CSCuq99760 - LCC : Job status message needs to be changed from "Errored" to "Failed"

Last Modified

Oct 31, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.6

Known Affected Releases


Description (partial)

LCC : Job status message needs to be changed from "Errored" to "Failed"

Issue 1 :  

Whenever log collection doesn't have any valid components for which log should get collected, log collection Job Status display status as ?Errored?, as we can see from below screen shot. As an end user perspective, the word ?Errored? doesn't seems and sounds good. So please use a proper word for this.

Scenario : For ex
1.Navigate to Operate --> LCC
2.Select CUCM and IM&P device, and collect logs for CUC device type template, which contains CUC components.

"Errored" needs to be changed to "Failed", as suggested by Selva through mail.
[Selva] Failed.

Issue 2 :  

Whenever  any log  file  which has following status i.e.  log collection status as ?No Data Found? and job status as ?Completed? and File Size is  ?0?, and when we try to download it to local, we get a pop up message which says ?An error occurred when downloading logs?
As the job status is completed, as it finished it's task and it didn't find any log file for which log should get collected. So the option to ?Download to local? should be disable for such scenarios when we have file size ?0? and we don't have anything to download. So that end user will not get confused by the pop up message as mentioned above.

[Selva] Disable the download option . 
It should be disable for log files which is of size "0" and when nothing is there to download for such files.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.