Cisco Bug: CSCuq99755 - Prime Collaboration may not create alerts for poor Voice Quality
Last Modified
Apr 15, 2020
Products (1)
- Cisco Prime Collaboration
Known Affected Releases
10.5(1)
Description (partial)
Symptom: Prime Collaboration may not generate Service Quality alerts for poor quality calls, as per defined thresholds However, if a report is run for the calls in question, the poor MOS score or the like will be shown Conditions: This issue potentially affects all current Prime Collaboration versions up to and including 10.5.1 When either: Alarm & Event Setup > Threshold Settings > Sensor Call Quality Settings and/or Alarm & Event Setup > Threshold Settings > CDR Call Quality Settings Has one or more Device Types and/or Clusters used for filtering
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