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Cisco Bug: CSCuq99368 - RIDC stop work intermit when End Dialer Call/shutdown during Dialer Call

Last Modified

Jun 25, 2018

Products (1)

  • Cisco IPICS PMC Client Software

Known Affected Releases

4.8(1.5)

Description (partial)

Symptom:
RIDC stopped working intermittently when End Dialer Call from calling RIDC or if RIDC is being shut downed during a Dialer Call.

Conditions:
Steps
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- Make an IDC Dialer call to another IDC Dialer or to an IP phone
- End the Dialer Call from caller RIDC or Shut down the calling RIDC while the Dialer call is active
- Sometime the RIDC Stops working or if RIDC is being shut downed IDC.exe crashes and does not exit gracefully.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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