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Cisco Bug: CSCuq99283 - Wrong Line type in PIM causes OPC process to do conditional assert

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 8.0(1) 8.5(4) 9.0(1)

Description (partial)

OPC asserts due to invalid line assigned to the agent.

Agent1 makes call to Agent2
Agent3 makes call to Agent4
Agent3 makes consult call to Agent1
Agent 1 completes the conference

Set the OPC Failure Mask to 1
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