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Cisco Bug: CSCuq99283 - Wrong Line type in PIM causes OPC process to do conditional assert

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 8.0(1) 8.5(4) 9.0(1)

Description (partial)

Symptom:
OPC asserts due to invalid line assigned to the agent.

Conditions:
Scenario:-
Agent1 makes call to Agent2
Agent3 makes call to Agent4
Agent3 makes consult call to Agent1
Agent 1 completes the conference

Set the OPC Failure Mask to 1
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