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Cisco Bug: CSCuq98516 - 69xx phone cannot use common phone profile for backlight settings

Last Modified

May 05, 2016

Products (36)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

9.3(1)

Description (partial)

Symptom:
The 69xx phone cannot apply the backlight settings using the common phone profile. This is not mentioned in the Administration guide or User guide for the phones.

(http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/6921_6941_6961/7_1_2/english/user/guide/book/6921enu71.pdf )

(http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6921_6941_6961/8_6/english/admin_guide/6921AG/6921cus.html#wp1037262 )

Conditions:
None
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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