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Cisco Bug: CSCuq97241 - Deleting subscriber leaves LDAP-integrated user in invalid state

Last Modified

Nov 07, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
User shows no role assigned and cannot be updated. When attempting to update the user, the transaction fails with the following error:
Advanced Find Options invalid - Resource not found with options data/User with ((username is "{name of user}"))

Conditions:
A user exists which has been synced from LDAP and exists in CUCM, so it has associated subscriber. This could have been done in any order. Then, the subscriber is deleted first without first purging/removing the LDAP user. The subscriber deletes models shared by the User leaving it in an invalid state.
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