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Cisco Bug: CSCuq96397 - Agent_Event_Detail info is being sent 1 second prior to the interval

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.0(2) 10.5(1) 9.0(1) 9.0(2) 9.0(3) 9.0(4)

Description (partial)

When the Agent_Event_Detail is reporting the NOT_READY event at the interval boundary, it sometime reports it 1 second before the interval.

Reporting on  Agent_Event_Detail
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