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Cisco Bug: CSCuq94593 - DSN entry not showing up in UI when new JDBC conn pool is added

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

Customers are not able to create Data Adapters using their own DSN.

Steps to Reproduce:
1. Follow the steps to create a new JDBC connpool connection per the Administrators Guide to Data Adapters.

2. Restart eGain service.

3. Go to the Admin console and try to create a new JDBC data access link using your newly created DSN. The one you created will not show up in the list.
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