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Cisco Bug: CSCuq94508 - Documentation : missing configuration steps visual VM on 88xx phones

Last Modified

Mar 09, 2018

Products (33)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7911G
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Documentation : "VVM client on 88xx is not supported as a midlet"

Conditions:
Document needs to be updated specifying a note that "VVM client on 88xx is not supported as a midlet"

Visual Voicemail is supported on 8861 phone but not as a midlet.
In order to use VVM, it is required to create additional service and subscribe it to the phone instead of Visual Voicemail service used on other phones.

Related Community Discussions

Cisco Bug <key>CSCuq94508</key> for VVM Service on 8861 phones
Does anyone has solution for Visual Voice mail on 8861 phone? I found this info- https://bst.cloudapps.cisco.com/bugsearch/bug/%20CSCuq94508 but I am not sure  what is this means-' it is required to create additional service and subscribe it to the phone instead of Visual Voicemail service used on other phones.'....what additional service and where? Thanks
Latest activity: Jun 08, 2017
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  • Status
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