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Cisco Bug: CSCuq93418 - Lost client RSSI SNR statistics Flexconnect 3700 AP in 8.0.100.0

Last Modified

Sep 12, 2019

Products (1)

  • Cisco Aironet 3700 Series Access Points

Known Affected Releases

8.0(100.0) 8.0(80.12)

Description (partial)

Symptom:
Client statistics will not be displayed on controller GUI or CLI. A message related to association identifier for a given MAC address in use by another MAC address will be shown

Final device will be shown on WLC database but client statistics will be shown as 0. It won't show SNR or RSSI information 
Final user may report slowness on the connectivity or drop connecition

Message related to association identifier in use by two different MAC addresses observed on msglog

*spamApTask1  #LWAPP-3-INVALID_AID2: spam_api.c:1610 Association identifier 1 for client 48:59:29:d6:ac:eb is already in use by 18:9e:fc:dd:0b:a5

Conditions:
5508 WLC 8.0.100.0 with 3700 AP in Local Mode

WLAN
-802.1x /WPA2/AES
-Exclusion-list and Sleep client disabled
-Sleep client time-out 720 minutes
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