Preview Tool

Cisco Bug: CSCuq93410 - 8710 crashes with panic: Unrecoverable machine check exception while idl

Last Modified

Sep 17, 2019

Products (6)

  • Cisco TelePresence Server
  • Cisco TelePresence Server on Multiparty Media 310
  • Cisco TelePresence Server on Virtual Machine
  • Cisco TelePresence Server on Multiparty Media 320
  • Cisco TelePresence Server 7010
  • Cisco TelePresence Server MSE 8710

Known Affected Releases


Description (partial)

The Telepresence Server may unexpectedly reboot with a kernel panic at the same time as rebooting for any other reason. 

This signature is a possible result of any number of failures that have led to the system rebooting itself to recover. Any examples of this signature should be investigated further to find the primary failure.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.