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Cisco Bug: CSCuq92007 - Art effects noticed while SX80 calls CTS device

Last Modified

Sep 12, 2019

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

8.0.x

Description (partial)

Symptom:
While SX80 calls to CTS device registered to same CUCM, at CTS site getting art effects. Calls between CTS to CTS works fine.

Conditions:
SX80 and CTS are registered to same CUCM with same device pool and region settings. When call is made from SX80 to CTS, at CTS site art effect is noticed. No packet loss or observable jitter found on the call.
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