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Cisco Bug: CSCuq91929 - USB headset volume soft key grayed out and no progress bar seen

Last Modified

Nov 25, 2014

Products (4)

  • Cisco DX80
  • Cisco DX650
  • Cisco DX70

Known Affected Releases

10.2(3)

Description (partial)

Symptom:
On varying volume level from USB headset volume neither volume progress bar is seen nor volume level is updated on endpoint.

If we tap on volume soft key on endpoint USB volume level is disabled/grayed out. Screen shot attached for the same.

Conditions:
1. Connect USB headset to endpoint which has volume control keys 
2. Establish an active call
3. Now vary volume from USB headset during active call
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  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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