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Cisco Bug: CSCuq91443 - Help-report a problem link unable to create discussion thread

Last Modified

Feb 06, 2015

Products (1)

  • Cisco WebEx Social

Known Affected Releases

3.4(2.10200)

Description (partial)

Symptom:
Report a problem link under Help does not create a discussion thread in the community

Conditions:
When the report a problem setting(report.problem.email.to.address)  is mapped to a community discussion mailer alias with the use case  that it create a discussion thread in that community, the mail sent to the email alias gets into a recursive loop and does not create the discussion thread.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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