Preview Tool

Cisco Bug: CSCuq91443 - Help-report a problem link unable to create discussion thread

Last Modified

Feb 06, 2015

Products (1)

  • Cisco WebEx Social

Known Affected Releases


Description (partial)

Report a problem link under Help does not create a discussion thread in the community

When the report a problem setting(  is mapped to a community discussion mailer alias with the use case  that it create a discussion thread in that community, the mail sent to the email alias gets into a recursive loop and does not create the discussion thread.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.