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Cisco Bug: CSCuq90304 - Unity Connection Multiple SCCP Integration - Ports Unregister

Last Modified

Apr 14, 2018

Products (3)

  • Cisco Unity Connection
  • Cisco Unity Connection Version 8.6
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

8.6(2)

Description (partial)

Symptom:
When one of the CUCM Clusters disconnects for any reason, the other Phone Integration's voicemail ports become unregistered.

Conditions:
Unity Connection 8.X running Multiple SCCP Integrations to CUCM

Customer should have below configurations.

CUCM1 Cluster: One Pub and one Sub
CUCM2 Cluster: One Pub and Two Subs
Unity Connection Cluster: One PUB and One SUB

1.	On Unity Connection each PUB and SUB has 250 ports. Total of 500 Ports.
2.	On Unity Connection PUB:
a.	Two Port Group, CUCM1-PUB and CUCM2-PUB
b.	CUCM1-PUB is with CUCM1 PUB
c.	CUCM2-PUB is with CUCM2 PUB
d.	Each port group has 125 ports.
3.	On Unity Connection SUB:
a.	Two Port Group, CUCM1-SUB and CUCM2-SUB
b.	CUCM1-SUB is with CUCM1 SUB
c.	CUCM2-SUB is with CUCM2 SUB
d.	Each port group has 125 ports..
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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